Self-Care Mobile Portal
ALBtelecom is the leading telecommunications company in Albania. The company’s growing business and customer-centric approach led to its desire to empower and create more value for its users. To address that need, we developed a native Self-care app for ALBtelecom’s mobile services which gives customers flexibility and access to their profiles round the clock. It is available for iOS, Android and Windows phone and offers multiple functionalities and features.
The mobile applications allows users to manage everything in their accounts on their own. This lead to: